Privacy Policy

PRIVACY POLICY FOR ROCKY RIDGE RANCH

Last Updated:  2014-11-18

Introduction

Rocky Ridge Ranch is committed to protecting the personal information which it collects.  Guests can be assured that the information they provide for reservation and registration will be kept private and used solely for the purpose of their stay at Rocky Ridge Ranch.

 

We collect personal information in order to provide our guests with quality experiences for which they have registered and to understand and meet their needs in order to provide them with the best possible service during their stay at Rocky Ridge Ranch.

Be assured we do not give, rent, sell or disclose our customer information to any organization nor do we share information online or by phone to outside individual inquirers.

Collection

Relating to the Camps

Rocky Ridge Ranch may collect the following types of personal information relating to individuals enrolled in any camp or other program offered by Rocky Ridge Ranch and guests who stay at Rocky Ridge Ranch:

  • contact information such as name, address, telephone number and e-mail address;
  • contact information for a parent or guardian if the individual is under 18 years of age;
  • contact information for a person to be notified in case of emergency;
  • camp or program applied for;
  • if applicable, billing, banking and other financial information required to process payment for the camp or program;
  • personal preferences relating to the activities of Rocky Ridge Ranch;
  • enrolment history in camps or other programs offered by Rocky Ridge Ranch;

 

This information is used by Rocky Ridge Ranch for the following purposes and for other purposes reasonably added to them:

  • to operate its camps and other programs;
  • to meet legal and regulatory requirements;
  • to assist in the development of new camps and other programs;
  • to fundraise; and
  • to keep interested individuals up-to-date on the activities of Rocky Ridge Ranch (including camps, other programs, events, funding needs and opportunities to volunteer or donate).

Rocky Ridge Ranch also collects certain personal health information about individuals who apply for admission to or to volunteer at any camp operated by Rocky Ridge.

With respect to any individual who applies to be a camp volunteer, Rocky Ridge Ranch may also collect information, i.e., on Facebook, about the individual’s past conduct for the purpose of evaluating whether or not the individual should be placed in a position of trust.

Relating to Donors, Volunteers and Friends

With respect to volunteers, donors, attendees at Rocky Ridge Ranch events (including fundraisers) and other individuals who wish to find out more about Rocky Ridge Ranch, Rocky Ridge Ranch collects the following types of personal information:

  • contact information such as name, address, telephone number and e-mail address;
  • if applicable, donation information such as date of gift, amount of gift, the names of all donors associated with the gift and if the gift was in response to a certain fundraising effort;
  • if applicable, billing, banking and other financial information required to process gift or pay for an event or camp program;
  • if applicable, history as a volunteer for Rocky Ridge Ranch;
  • history of attendance at Rocky Ridge Ranch events (including fundraisers);
  • personal preferences relating to the activities of Rocky Ridge Ranch; and

 

This information is used by Rocky Ridge Ranch for the following purposes and for other purposes reasonably ancillary to them:

  • to meet legal and regulatory requirements;
  • to fundraise;
  • to market camps and other programs; and
  • to keep interested individuals up-to-date on the activities of Rocky Ridge Ranch (including camps, other programs, events, funding needs and opportunities to volunteer or donate).

Relating to the Website

Rocky Ridge Ranch does not use its website to collect personal information.  Neither cookies nor tags (transparent .GIF files) are used.

Retention and Disclosure

Rocky Ridge Ranch keeps personal information only for as long as the personal information is required for the purposes for which it was collected.

Rocky Ridge Ranch may share personal information which it has collected with its employees and volunteers who need to use that information in connection with one or more of the purposes for which that personal information was collected.

Rocky Ridge Ranch may access and/or disclose any personal information which it has collected if required or permitted to do so by law (for example, in order to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on Rocky Ridge Ranch or in urgent circumstances to protect the life, health or security of any person).

Safeguards

Rocky Ridge Ranch uses physical, organizational and technological safeguards to protect personal information in its possession.  For example, physical documents which contain personal information are stored in cabinets or rooms to which access is restricted by locks and other means.  Only a few staff members and volunteers have access to such cabinets or rooms.  Computers on which any personal information is stored are password protected and located in controlled areas.

Inquiries, Requests for Access and Submitting Corrections

Rocky Ridge Ranch welcomes your comments regarding this Privacy Policy. If you believe that Rocky Ridge Ranch has not adhered to this Privacy Policy, would like access or if at any time you wish to update or correct information we can be contacted at:

10486 – 5th Line Nassagaweya  R.R. #2
Rockwood, Ontario       N0B 2K0
E-mail:              patti@rockyridgeranch.org
Fax:                  (905) 854-0964
Telephone:        (905) 854-2584

Depending on the type and volume of information requested, a fee may apply for processing it.

Changes to this Policy

Rocky Ridge Ranch will occasionally update or change this Privacy Policy. An updated copy will be posted to its website.